If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Metairie, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Metairie
We found 40 appliance repair companies within 30 miles of Metairie. 10 of them are based in Metairie itself, and other nearby bases include New Orleans (6), Harahan (4), and Kenner (4). Distances run up to about 18 miles. No company within 90 miles of Metairie mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is The Appliance Technician, about 0.4 miles away. Rated companies nearby average 3.6 stars across 35 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 12 |
|---|---|
| Mention washer work | 23 |
| Distance to the three closest (mi) | 0.4, 0.5, 1.5 |
| Companies within 30 miles | 51 |
| Mention Samsung | 0 |
| Listing Saturday hours | 23 |
The leading options for Metairie are Broussard Appliance Service (1.9 miles away, 4.7 stars from 2,305 reviews); A-Pro Appliance Repair (3.3 miles away, 5.0 stars from 136 reviews, lists Saturday hours); Sears Appliance Repair (2.4 miles away, 4.6 stars from 222 reviews, lists Saturday hours); Sears Appliance Repair (1.5 miles away, 4.4 stars from 526 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
What Samsung Says to Check First
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Signs Your Samsung Washer Needs a Technician
- Washer will not start or the lid or door stays locked
- Washer will not spin, or clothes come out soaking wet
- Burning smell or a motor that hums without turning
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Local Notes for Metairie
Jefferson Parish Department of Water (East Bank water system), which supplies Metairie, reports hardness of east Bank system total hardness reported at 75.7-190 ppm as CaCO3 (moderately hard to hard). Hard water leaves scale on washer inlet screens and heating parts and calls for the right detergent dose, which is worth mentioning when you book a repair. Source: Jefferson Parish 2025 Consumer Confidence Report
Louisiana does not issue a separate appliance repair license; installing, repairing, altering or removing natural gas piping and gas appliances attached to real property for the public is gas fitting work licensed by the State Plumbing Board of Louisiana. Source: La. R.S. 37:1361 (Louisiana State Legislature)
In Louisiana, you can check a license with the Louisiana State Licensing Board for Contractors Verify License Search or report a problem to the Louisiana Attorney General, Public Protection Division, Consumer Protection Section.
Before You Book in Metairie
- Is your company licensed where my state requires it, and insured?
- Will you check the drain pump filter and drain hose before replacing the pump?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Washer Repair FAQs: Metairie, LA
What stops a washer from spinning?
Why does my front-load washer smell?
Is my Samsung washer worth repairing?
More Washing Machine Repair in Metairie, LA
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.