A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Gretna, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Samsung Washer Repair Near Gretna
40 repair companies serve Gretna from within 30 miles. 1 of them are based in Gretna itself, and other nearby bases include Metairie (10), New Orleans (6), and Harahan (4). The farthest listed company is about 23 miles out. CITY WIDE Appliance Repair is the nearest, roughly 0.9 miles from Gretna. No company within 90 miles of Gretna mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 35 rated companies in range average 3.6 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name washers or washing machines in their listing | 20 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 10 |
| Listing Saturday hours | 20 |
| Appliance repair companies in range (30 mi) | 46 |
| Three nearest companies, miles away | 0.9, 1.3, 2.9 |
| Mention Samsung | 0 |
At the top of the Gretna list: Broussard Appliance Service (9.7 miles away, based in Metairie, 4.7 stars from 2,305 reviews); A-Pro Appliance Repair (11.8 miles away, based in Metairie, 5.0 stars from 136 reviews, lists Saturday hours); CITY WIDE Appliance Repair (0.9 miles away, 4.5 stars from 111 reviews, lists Saturday hours); Sears Appliance Repair (11.9 miles away, based in Metairie, 4.6 stars from 222 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- An error code on the display
- Washer will not start or the lid or door stays locked
- Loud banging, shaking or walking during the spin
What Gets Fixed on a Gretna Washer Call
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- How old the washer is
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Local Notes for Gretna
Most washer calls in Gretna come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Louisiana does not issue a separate appliance repair license; installing, repairing, altering or removing natural gas piping and gas appliances attached to real property for the public is gas fitting work licensed by the State Plumbing Board of Louisiana. Source: La. R.S. 37:1361 (Louisiana State Legislature)
In Louisiana, you can check a license with the Louisiana State Licensing Board for Contractors Verify License Search or report a problem to the Louisiana Attorney General, Public Protection Division, Consumer Protection Section.
Questions to Ask a Gretna Washer Technician
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- What is the service call or diagnostic fee, and is it applied to the repair?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Gretna, LA
Should I repair or replace my Samsung washer?
What stops a washer from spinning?
Do you work for Samsung?
More Washing Machine Repair in Gretna, LA
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.