If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Hays list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Hays KS
Within 60 miles of Hays there are 8 appliance repair companies in our data. 5 list an address in Hays, and other nearby bases include Great Bend (2) and Russell (1). The farthest listed company is about 52 miles out. Nearest on the list: Genuine Appliance Center, around 0.7 miles out. No company within 90 miles of Hays mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 8 rated companies in range average 4.8 stars. Because the nearest shops are farther out, ask each company whether Hays is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 3 |
|---|---|
| Repair companies inside 60 miles | 8 |
| Three nearest companies, miles away | 0.7, 0.9, 1.1 |
| Mention washer work | 0 |
| Mention Samsung | 0 |
| Listing Saturday hours | 3 |
First up for Hays: Genuine Appliance Center (0.7 miles away, 4.7 stars from 77 reviews, lists Saturday hours); Miller's Appliance Services (0.9 miles away, 5.0 stars from 5 reviews, lists Saturday hours); Hays Appliance Service and Repair (6.3 miles away, 5.0 stars from 5 reviews); Expert Appliance Repair (1.1 miles away, 5.0 stars from 7 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- Water on the floor under or in front of the washer
- Musty or mildew smell from the drum or door seal
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
Around Hays
Most washer calls in Hays come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Kansas, you can report a problem to the Kansas Attorney General Public Protection Division (Consumer Protection).
How to Choose a Washing Machine Technician Near Hays
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Hays, KS
Is my Samsung washer worth repairing?
Is this Samsung customer service?
What stops a washer from spinning?
How do I get rid of a washer mildew smell?
Related Repair Pages for Hays
More Samsung Washer Repair Pages Nearby
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Hays technician bring the right parts.