Samsung owners in Mokena usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Mokena, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Mokena
We found 40 appliance repair companies within 30 miles of Mokena. 3 list an address in Mokena, and other nearby bases include Joliet (10), Tinley Park (5), and Orland Park (5). Distances run up to about 11 miles. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Kall Ken Appliance is the nearest, roughly 0.5 miles from Mokena. The 27 rated companies in range average 4.3 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 14 |
|---|---|
| Repair companies inside 30 miles | 60 |
| Mention washer work | 8 |
| Listing Saturday hours | 32 |
| Mention Samsung | 0 |
| Three nearest companies, miles away | 0.5, 0.7, 1.2 |
First up for Mokena: Red Apple Appliance Repair East New York (29.5 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (7.9 miles away, based in Matteson, 4.5 stars from 389 reviews, lists Saturday hours); Sears Appliance Repair (6.2 miles away, based in Orland Park, 4.5 stars from 287 reviews, lists Saturday hours); Appliance Repair Experts ASAP (4.8 miles away, based in Tinley Park).
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Loud banging, shaking or walking during the spin
- An error code on the display
- Water left in the drum after the cycle
What Gets Fixed on a Mokena Washer Call
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Around Mokena
Most washer calls in Mokena come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Washer Repair Company in Mokena
- How often do you repair Samsung washers, and how quickly can you get parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Mokena, IL
What stops a washer from spinning?
Why is my washer leaking?
Is my Samsung washer worth repairing?
Why does my front-load washer smell?
More Washing Machine Repair in Mokena, IL
Samsung Washer Repair Near Mokena
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.