If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Collinsville list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Collinsville
Within 30 miles of Collinsville there are 40 appliance repair companies in our data. 2 list an address in Collinsville, and other nearby bases include St. Louis (16), Belleville (4), and Fairview Heights (3). Distances run up to about 18 miles. Nearest on the list: Appliance Triumph Repair Service, around 0.5 miles out. No company within 90 miles of Collinsville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 29 rated companies, the average public rating is 4.0 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 14 |
|---|---|
| Mention Samsung | 0 |
| Listing Saturday hours | 40 |
| Name washers or washing machines in their listing | 9 |
| Repair companies inside 30 miles | 60 |
| Three nearest companies, miles away | 0.5, 1.3, 5.3 |
The leading options for Collinsville are Mr. Appliance of Mid America (6.7 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Sears Appliance Repair (9.6 miles away, based in Belleville, 4.3 stars from 100 reviews, lists Saturday hours); Hoffmann Brothers (8.5 miles away, based in Edwardsville, 4.9 stars from 5,567 reviews, lists Saturday hours); Mark's Appliance (8.7 miles away, based in Edwardsville, 4.9 stars from 1,610 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water on the floor under or in front of the washer
- Washer will not spin, or clothes come out soaking wet
- Water left in the drum after the cycle
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
What Collinsville Owners Should Know
Most washer calls in Collinsville come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Washer Repair Company in Collinsville
- If a part has to be ordered, how soon can you come back to finish?
- Do you work on front-load and top-load washers, or only one type?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Collinsville, IL
What stops a washer from spinning?
Is my Samsung washer worth repairing?
Where is the water under my washer coming from?
Is this Samsung customer service?
Related Repair Pages for Collinsville
Samsung Washer Repair Near Collinsville
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Collinsville technician bring the right parts.