Samsung owners in Wailuku usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Wailuku, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Wailuku HI
5 repair companies serve Wailuku from within 60 miles. 1 of them are based in Wailuku itself, and the rest are spread across Lahaina (2), Kahului (1), and Makawao (1). Distances run up to about 12 miles. None of the repair companies near Wailuku name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: almost anything, around 1.6 miles out. The 3 rated companies in range average 4.8 stars. Because the nearest shops are farther out, ask each company whether Wailuku is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 1.6, 2.0, 10.4 |
|---|---|
| Mention washer work | 1 |
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 2 |
| Rated 4.5 stars or higher (10+ reviews) | 3 |
| Repair companies inside 60 miles | 5 |
First up for Wailuku: Sears Appliance Repair (2.0 miles away, based in Kahului, 4.7 stars from 395 reviews, lists Saturday hours); Malama Appliance Repair (10.9 miles away, based in Lahaina, 4.9 stars from 370 reviews); Kelly's Appliance Repair LLC (10.4 miles away, based in Makawao, 4.7 stars from 25 reviews, lists Saturday hours); almost anything (1.6 miles away).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Grinding or roaring noise that rises with spin speed
- Washer will not start or the lid or door stays locked
- Water left in the drum after the cycle
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
Local Notes for Wailuku
Most washer calls in Wailuku come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
Hiring a Washer Repair Company in Wailuku
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Wailuku, HI
Should I repair or replace my Samsung washer?
Is this Samsung customer service?
How do I get rid of a washer mildew smell?
Where is the water under my washer coming from?
Other Washer Repair in Wailuku
Samsung Washer Repair Near Wailuku
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Wailuku technician bring the right parts.