Samsung owners in Johns Creek usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Samsung Washer Repair Near Johns Creek
Our data shows 40 appliance repair companies inside a 30-mile radius of Johns Creek. 2 of them are based in Johns Creek itself, and the rest are spread across Alpharetta (14), Duluth (9), and Suwanee (8). The closest is Appliance Service Atlanta, about 0.9 miles away. None of the repair companies near Johns Creek name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Across 36 rated companies, the average public rating is 4.2 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Repair companies inside 30 miles | 60 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 21 |
| Distance to the three closest (mi) | 0.9, 1.4, 2.3 |
| Mention washer work | 16 |
| Open on Saturdays (per listing) | 42 |
| Mention Samsung | 0 |
First up for Johns Creek: Appliance Care of Atlanta (6.4 miles away, based in Alpharetta, 4.8 stars from 2,520 reviews, lists Saturday hours); Appliance Repair Quality (5.3 miles away, based in Suwanee, 4.8 stars from 416 reviews, lists Saturday hours); Sears Appliance Repair (5.3 miles away, based in Alpharetta, 4.4 stars from 173 reviews, lists Saturday hours); Commercial Appliance Repair (6.9 miles away, based in Roswell, 4.8 stars from 24 reviews).
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not spin, or clothes come out soaking wet
- Washer will not start or the lid or door stays locked
- Water on the floor under or in front of the washer
What Gets Fixed on a Johns Creek Washer Call
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Local Notes for Johns Creek
Most washer calls in Johns Creek come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
Hiring a Washer Repair Company in Johns Creek
- What guarantee do you give on parts and labor?
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Johns Creek, GA
What stops a washer from spinning?
Is this Samsung customer service?
Why does my front-load washer smell?
More Washing Machine Repair in Johns Creek, GA
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.