Samsung owners in Neptune Beach usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Neptune Beach, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Neptune Beach FL
40 repair companies serve Neptune Beach from within 30 miles. The rest are spread across Jacksonville (29), Ponte Vedra Beach (6), and Jacksonville Beach (3). Distances run up to about 19 miles. Atlantic Coast Appliance is the nearest, roughly 0.7 miles from Neptune Beach. None of the repair companies near Neptune Beach name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The 32 rated companies in range average 4.7 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 0.7, 1.3, 1.8 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 19 |
| Appliance repair companies in range (30 mi) | 60 |
| Listing Saturday hours | 37 |
| Mention Samsung | 0 |
| Name washers or washing machines in their listing | 16 |
First up for Neptune Beach: Hedlund Appliance Service (2.3 miles away, based in Jacksonville, 4.9 stars from 206 reviews, lists Saturday hours); Hartman's Appliance Repair (17.9 miles away, based in Jacksonville, 4.8 stars from 598 reviews, lists Saturday hours); Appliance Repair Jax (18.7 miles away, based in Jacksonville, 5.0 stars from 129 reviews, lists Saturday hours); Atlantic Coast Appliance (0.7 miles away, based in Atlantic Beach, 4.5 stars from 184 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Loud banging, shaking or walking during the spin
- Washer fills slowly, will not fill, or keeps filling
- Water left in the drum after the cycle
What Gets Fixed on a Neptune Beach Washer Call
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- How old the washer is
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Around Neptune Beach
Most washer calls in Neptune Beach come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Florida's construction licensing guidance says that paid work such as installing a dishwasher connected to drinking water or replacing a water heater requires a licensed contractor, and that a local business tax receipt or certificate of competency may also apply; it does not describe a separate state appliance repair license. Source: DBPR License Requirements and Exemptions (Construction Industry Licensing Board), posted by Columbia County
In Florida, you can check a license with the DBPR Verify a License (MyFloridaLicense.com) or report a problem to the Florida Attorney General, Office of Citizen Services / Consumer Protection.
Before You Book in Neptune Beach
- If a part has to be ordered, how soon can you come back to finish?
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Neptune Beach, FL
What stops a washer from spinning?
Do you work for Samsung?
How do I get rid of a washer mildew smell?
Why does my Samsung washer show an error code?
Other Washer Repair in Neptune Beach
Samsung Washer Repair Near Neptune Beach
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Neptune Beach technician bring the right parts.