Most Samsung washer repairs in Sonoma involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Sonoma CA
We found 40 appliance repair companies within 30 miles of Sonoma. 1 of them are based in Sonoma itself, and the rest are spread across Vallejo (16), Novato (5), and Santa Rosa (5). The farthest listed company is about 19 miles out. Fuse HVAC & Appliance Repair Sonoma is the nearest, roughly 3.0 miles from Sonoma. No company within 90 miles of Sonoma mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 22 rated companies in range average 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Companies within 30 miles | 60 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 18 |
| Name washers or washing machines in their listing | 11 |
| Open on Saturdays (per listing) | 38 |
| Distance to the three closest (mi) | 3.0, 8.7, 9.3 |
| Mention Samsung | 0 |
At the top of the Sonoma list: Kelly's Appliance Center (14.3 miles away, based in Cotati, 4.9 stars from 162 reviews); Discount HVAC & Appliance Repair (18.5 miles away, based in Fairfield, 5.0 stars from 93 reviews, lists Saturday hours); Sears Appliance Repair (9.5 miles away, based in Napa, 4.7 stars from 242 reviews, lists Saturday hours); Sears Appliance Repair (17.2 miles away, based in Santa Rosa, 4.6 stars from 136 reviews, lists Saturday hours).
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water left in the drum after the cycle
- Musty or mildew smell from the drum or door seal
- Grinding or roaring noise that rises with spin speed
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Where the washer drains (standpipe or laundry sink)
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
What Sonoma Owners Should Know
Most washer calls in Sonoma come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Questions to Ask a Sonoma Washer Technician
- If the washer is leaking, will you find where the water starts before quoting a part?
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Sonoma, CA
What stops a washer from spinning?
Do you work for Samsung?
Is my Samsung washer worth repairing?
How do I get rid of a washer mildew smell?
More Washing Machine Repair in Sonoma, CA
Samsung Washer Repair Near Sonoma
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Sonoma technician bring the right parts.