A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Santa Rosa
Our data shows 23 appliance repair companies inside a 30-mile radius of Santa Rosa. 7 list an address in Santa Rosa, and other nearby bases include Novato (5), Rohnert Park (3), and Napa (3). Nearest on the list: Sears Appliance Repair, around 0.7 miles out. No company within 90 miles of Santa Rosa mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 16 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Santa Rosa. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| With 4.5+ stars and at least 10 reviews | 10 |
|---|---|
| Mention Samsung | 0 |
| Companies within 30 miles | 23 |
| Three nearest companies, miles away | 0.7, 0.9, 1.2 |
| Open on Saturdays (per listing) | 14 |
| Name washers or washing machines in their listing | 4 |
Closest matches for Santa Rosa: Kelly's Appliance Center (7.2 miles away, based in Cotati, 4.9 stars from 162 reviews); Sears Appliance Repair (0.7 miles away, 4.6 stars from 136 reviews, lists Saturday hours); TeeVax Home Appliance & Kitchen Center (0.9 miles away, 4.6 stars from 216 reviews, lists Saturday hours); Feria Appliance Repair (2.3 miles away, 5.0 stars from 299 reviews).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung Washer Symptoms and First Checks
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Signs Your Samsung Washer Needs a Technician
- Washer fills slowly, will not fill, or keeps filling
- Washer will not spin, or clothes come out soaking wet
- An error code on the display
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Laundry Notes for Santa Rosa, CA
Most washer calls in Santa Rosa come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Questions to Ask a Santa Rosa Washer Technician
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- What guarantee do you give on parts and labor?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Santa Rosa, CA
Why is my washer leaking?
How do I get rid of a washer mildew smell?
Is this Samsung customer service?
Is my Samsung washer worth repairing?
Other Washer Repair in Santa Rosa
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.