A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near San Lorenzo
Our data shows 40 appliance repair companies inside a 30-mile radius of San Lorenzo. 2 list an address in San Lorenzo, and the rest are spread across Hayward (23), San Leandro (11), and Castro Valley (4). None of the repair companies near San Lorenzo name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Atlant Services Repair is the nearest, roughly 0.7 miles from San Lorenzo. Rated companies nearby average 4.6 stars across 29 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 0.7, 1.0, 1.3 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Appliance repair companies in range (30 mi) | 60 |
| Mention washer work | 12 |
| Mention Samsung | 0 |
| Listing Saturday hours | 40 |
First up for San Lorenzo: Sears Appliance Repair (2.3 miles away, based in Hayward, 4.6 stars from 319 reviews, lists Saturday hours); KitchenAid Appliance (3.7 miles away, based in San Leandro, 5.0 stars from 13 reviews, lists Saturday hours); Local Appliance Repair (4.0 miles away, based in Castro Valley, 4.8 stars from 60 reviews, lists Saturday hours); Sears Appliance Repair (4.0 miles away, based in Hayward, 4.2 stars from 193 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung Washer Symptoms and First Checks
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Water left in the drum after the cycle
- Washer will not start or the lid or door stays locked
- Water on the floor under or in front of the washer
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
- How old the washer is
What San Lorenzo Owners Should Know
Most washer calls in San Lorenzo come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Questions to Ask a San Lorenzo Washer Technician
- If a part has to be ordered, how soon can you come back to finish?
- What guarantee do you give on parts and labor?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: San Lorenzo, CA
Which San Lorenzo technicians work on Samsung?
Why is my washer leaking?
Why won't my washer spin?
Is my Samsung washer worth repairing?
More Washing Machine Repair in San Lorenzo, CA
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.