If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Troy list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Independent Samsung Washer Technicians, Troy AL
Within 60 miles of Troy there are 20 appliance repair companies in our data. Other nearby bases include Montgomery (3), Eufaula (3), and Dothan (3). Distances run up to about 60 miles. No company within 90 miles of Troy mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Sears Appliance Repair is the nearest, roughly 34.3 miles from Troy. The 19 rated companies in range average 3.9 stars. Troy is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Troy. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Appliance repair companies in range (60 mi) | 20 |
|---|---|
| Listing Saturday hours | 7 |
| Mention Samsung | 0 |
| With 4.5+ stars and at least 10 reviews | 5 |
| Distance to the three closest (mi) | 34.3, 34.4, 39.0 |
| Name washers or washing machines in their listing | 5 |
First up for Troy: Sears Appliance Repair (34.3 miles away, based in Enterprise, 4.5 stars from 208 reviews, lists Saturday hours); Mr. Appliance of Dothan (43.8 miles away, based in Newton, 4.6 stars from 261 reviews); Tri-State Appliance Repair (34.4 miles away, based in Enterprise, 4.4 stars from 47 reviews); Sears Appliance Repair (50.8 miles away, based in Dothan, 4.5 stars from 161 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- Water left in the drum after the cycle
- Washer fills slowly, will not fill, or keeps filling
What Gets Fixed on a Troy Washer Call
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
- How old the washer is
Local Notes for Troy
Most washer calls in Troy come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Questions to Ask a Troy Washer Technician
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung washers, and how quickly can you get parts?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Troy, AL
How do I get rid of a washer mildew smell?
Why is my washer leaking?
What stops a washer from spinning?
Is my Samsung washer worth repairing?
Other Washer Repair in Troy
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.