Samsung owners in Saraland usually want two things from a repair company: experience with the brand and quick access to parts. The Saraland list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Saraland AL
Within 30 miles of Saraland there are 25 appliance repair companies in our data. Other nearby bases include Mobile (14), Daphne (4), and Theodore (3). Distances run up to about 24 miles. None of the repair companies near Saraland name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is Swift Appliance Repair Fixers, about 7.0 miles away. Rated companies nearby average 4.4 stars across 23 businesses.
Companies are shown by relevance and distance from Saraland. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Three nearest companies, miles away | 7.0, 9.5, 9.6 |
|---|---|
| Open on Saturdays (per listing) | 11 |
| With 4.5+ stars and at least 10 reviews | 8 |
| Appliance repair companies in range (30 mi) | 25 |
| Name washers or washing machines in their listing | 3 |
| Mention Samsung | 0 |
Closest matches for Saraland: Sears Appliance Repair (12.7 miles away, based in Mobile, 4.4 stars from 433 reviews, lists Saturday hours); ASAP Appliance Repair (15.8 miles away, based in Spanish Fort, 5.0 stars from 420 reviews); Sears Appliance Repair (17.6 miles away, based in Daphne, 4.3 stars from 147 reviews, lists Saturday hours); Coast Appliance Repair LLC. (13.1 miles away, based in Mobile, 4.1 stars from 12 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Water left in the drum after the cycle
- Burning smell or a motor that hums without turning
- Water on the floor under or in front of the washer
How a Washer Service Call Usually Goes in Saraland
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Local Notes for Saraland
Most washer calls in Saraland come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Questions to Ask a Saraland Washer Technician
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Saraland, AL
Why won't my washer spin?
Is this Samsung customer service?
How do I get rid of a washer mildew smell?
Which Saraland technicians work on Samsung?
Related Repair Pages for Saraland
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.