Kenmore owners in Jonesborough usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Kenmore and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Kenmore, and the technicians listed are independent repair companies, not the manufacturer.
Kenmore appliances were sold through Sears for decades, so many owners look for Sears washer repair. The companies here are independent technicians who work on Kenmore and Kenmore Elite washers; they are not Sears.
Who Works on Kenmore Washers Near Jonesborough
We found 18 appliance repair companies within 30 miles of Jonesborough. 1 of them are based in Jonesborough itself, and the rest are spread across Johnson City (4), Kingsport (3), and Greeneville (3). Of those, 1 mentions Kenmore by name. Stewarts Appliances is the nearest, roughly 4.1 miles from Jonesborough. Across 18 rated companies, the average public rating is 4.4 stars.
Companies are shown by relevance and distance from Jonesborough. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Open on Saturdays (per listing) | 7 |
|---|---|
| Mention washer work | 5 |
| Distance to the three closest (mi) | 4.1, 5.5, 6.1 |
| Mention Kenmore | 1 |
| Companies within 30 miles | 18 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
Closest matches for Jonesborough: Mr. Appliance of the Tri-Cities (8.6 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (6.3 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); Real-Time Appliance Repairs (6.1 miles away, based in Johnson City, 4.4 stars from 7 reviews, lists Saturday hours); Sears Appliance Repair (19.6 miles away, based in Greeneville, 4.5 stars from 119 reviews, lists Saturday hours).
Kenmore sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Kenmore Washer Lines Technicians Work On
How Kenmore Washers Are Built
Sensor-equipped models estimate load size and soil level and adjust water and detergent to match. Source: Kenmore - 5 things you didn't know a Kenmore smart washer and dryer could do
Some top load models use an adaptive motor that adjusts its power to each load. Source: Kenmore - Life Your Way Loves Kenmore Top Load Laundry
Signs Your Kenmore Washer Needs a Technician
- Musty or mildew smell from the drum or door seal
- Water on the floor under or in front of the washer
- Washer will not start or the lid or door stays locked
Inside a Washer Repair Visit
Owner Care for Kenmore Washers
- Smart models alert the owner when it is time to run the washer cleaning cycle. Source: Kenmore - 5 things you didn't know a Kenmore smart washer and dryer could do
- Use a level to confirm the washer sits evenly and adjust the feet if it does not. Source: Kenmore - Appliance Maintenance Tips to Help Maximize Efficiency
Brand guides: Kenmore Washer Not Draining or Spinning: Fixes.
What Kenmore Washer Repairs Cost
Most Kenmore washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Kenmore Washer Call
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
- Where the washer drains (standpipe or laundry sink)
Around Jonesborough
Most washer calls in Jonesborough come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Questions to Ask a Jonesborough Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
Kenmore Washer Repair FAQs: Jonesborough, TN
Where is the water under my washer coming from?
How do I get rid of a washer mildew smell?
How do I find a technician who knows Kenmore washers?
Other Washer Repair in Jonesborough
Kenmore Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Kenmore washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.