A Kenmore washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Kenmore and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Kenmore, and the technicians listed are independent repair companies, not the manufacturer.
Kenmore appliances were sold through Sears for decades, so many owners look for Sears washer repair. The companies here are independent technicians who work on Kenmore and Kenmore Elite washers; they are not Sears.
Kenmore Washer Repair Near Carbondale
We found 23 appliance repair companies within 60 miles of Carbondale. 1 list an address in Carbondale, and other nearby bases include Paducah (7), Centralia (3), and Marion (2). The farthest listed company is about 59 miles out. Of those, 2 mention Kenmore by name. The closest is Mid America Services, about 0.9 miles away. Across 22 rated companies, the average public rating is 4.2 stars. Carbondale is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 12 |
|---|---|
| Mention washer work | 8 |
| Three nearest companies, miles away | 0.9, 7.4, 11.9 |
| Repair companies inside 60 miles | 23 |
| With 4.5+ stars and at least 10 reviews | 4 |
| Mention Kenmore | 2 |
Closest matches for Carbondale: Sears Appliance Repair (13.6 miles away, based in Marion, 4.4 stars from 142 reviews, lists Saturday hours); Mid America Services (0.9 miles away, 4.3 stars from 155 reviews); Appliance Wizard (16.2 miles away, based in Marion, 4.8 stars from 1,351 reviews, lists Saturday hours); Sears Appliance Repair (36.2 miles away, based in Perryville, 4.6 stars from 132 reviews, lists Saturday hours).
Kenmore sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Kenmore Washer
What Makes Kenmore Washer Repairs Different
Sensor-equipped models estimate load size and soil level and adjust water and detergent to match. Source: Kenmore - 5 things you didn't know a Kenmore smart washer and dryer could do
Some top load models use an adaptive motor that adjusts its power to each load. Source: Kenmore - Life Your Way Loves Kenmore Top Load Laundry
Kenmore Washer Problems Worth a Service Call
- Water on the floor under or in front of the washer
- Water left in the drum after the cycle
- Musty or mildew smell from the drum or door seal
How a Washer Service Call Usually Goes in Carbondale
Keeping a Kenmore Washer Running
- Check the hoses behind the washer regularly for cracks, bulges or drips, and replace them about every five years. Source: Kenmore - Appliance Maintenance Tips to Help Maximize Efficiency
- Smart models alert the owner when it is time to run the washer cleaning cycle. Source: Kenmore - 5 things you didn't know a Kenmore smart washer and dryer could do
Brand guides: Kenmore Washer Not Draining or Spinning: Fixes.
What Kenmore Washer Repairs Cost
Price the repair before replacing a Kenmore washer. Published ranges for common jobs:
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
What Carbondale Owners Should Know
Most washer calls in Carbondale come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Carbondale Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Will you check the drain pump filter and drain hose before replacing the pump?
Kenmore Washer Repair FAQs: Carbondale, IL
Where is the water under my washer coming from?
Why won't my washer spin?
What should I do about a Kenmore error code?
Other Washer Repair in Carbondale
Kenmore Washer Repair Near Carbondale
Before you call, find the model and serial number on your Kenmore washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.