Most Samsung washer repairs in Decatur involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. Below are independent repair companies serving Decatur, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Decatur
We found 39 appliance repair companies within 30 miles of Decatur. The rest are spread across Denton (11), Fort Worth (6), and Azle (5). Distances run up to about 29 miles. No company within 90 miles of Decatur mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Bridgeport Appliance Repair/, about 10.2 miles away. The 36 rated companies in range average 4.2 stars.
Companies are shown by relevance and distance from Decatur. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Listing Saturday hours | 23 |
|---|---|
| Appliance repair companies in range (30 mi) | 39 |
| Name washers or washing machines in their listing | 12 |
| Three nearest companies, miles away | 10.2, 14.2, 16.8 |
| Mention Samsung | 0 |
| With 4.5+ stars and at least 10 reviews | 18 |
The leading options for Decatur are Got your 6 appliance repair (17.8 miles away, based in Ponder, 5.0 stars from 513 reviews); Got Your 6 Appliance Repair LLC (26.2 miles away, based in Denton, 5.0 stars from 367 reviews); J&J Appliance Service (25.9 miles away, based in Denton, 5.0 stars from 495 reviews); Sears Appliance Repair (27.8 miles away, based in Denton, 4.5 stars from 277 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water left in the drum after the cycle
- Burning smell or a motor that hums without turning
- Washer will not spin, or clothes come out soaking wet
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Local Notes for Decatur
Most washer calls in Decatur come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, ยง1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Washer Repair Company in Decatur
- Do you work on front-load and top-load washers, or only one type?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Decatur, TX
Is my Samsung washer worth repairing?
How do I find a technician who knows Samsung washers?
Why won't my washer spin?
Related Repair Pages for Decatur
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Decatur technician bring the right parts.