A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The Maple Heights list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Maple Heights
Our data shows 40 appliance repair companies inside a 30-mile radius of Maple Heights. 1 list an address in Maple Heights, and the rest are spread across Cleveland (19), Parma (3), and Cleveland Heights (2). The farthest listed company is about 10 miles out. The closest is FixCo, about 1.5 miles away. No company within 90 miles of Maple Heights mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.5 stars across 36 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 26 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Mention Samsung | 0 |
| Distance to the three closest (mi) | 1.5, 1.8, 3.7 |
| Mention washer work | 10 |
| Open on Saturdays (per listing) | 36 |
At the top of the Maple Heights list: Sears Appliance Repair (7.2 miles away, based in Seven Hills, 4.6 stars from 271 reviews, lists Saturday hours); Mr. Appliance of Cleveland (6.1 miles away, based in Brooklyn Heights, 4.7 stars from 1,919 reviews, lists Saturday hours); Margus Appliance Repair (6.5 miles away, based in Parma, 4.9 stars from 202 reviews, lists Saturday hours); Ace Washer & Appliance Services (9.5 miles away, based in Aurora, 4.9 stars from 39 reviews).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Washer fills slowly, will not fill, or keeps filling
- Water on the floor under or in front of the washer
- Water left in the drum after the cycle
How a Washer Service Call Usually Goes in Maple Heights
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Any error code shown on the display
- How old the washer is
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
What Maple Heights Owners Should Know
Most washer calls in Maple Heights come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
How to Choose a Washing Machine Technician Near Maple Heights
- Can you give a written estimate before ordering parts?
- Do you work on front-load and top-load washers, or only one type?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Maple Heights, OH
Which Maple Heights technicians work on Samsung?
Is my Samsung washer worth repairing?
Is this Samsung customer service?
More Washing Machine Repair in Maple Heights, OH
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.