Samsung owners in Caldwell usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Caldwell, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Caldwell
We found 40 appliance repair companies within 30 miles of Caldwell. 1 list an address in Caldwell, and the rest are spread across Clifton (10), Bloomfield (4), and Fairfield (3). The farthest listed company is about 7 miles out. Frontline Appliance Repair Experts is the nearest, roughly 0.1 miles from Caldwell. No company within 30 miles of Caldwell names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Across 33 rated companies, the average public rating is 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 0 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Name washers or washing machines in their listing | 9 |
| Repair companies inside 30 miles | 60 |
| Listing Saturday hours | 46 |
| Distance to the three closest (mi) | 0.1, 1.4, 1.5 |
Closest matches for Caldwell: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (70.8 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Dan Marc Appliance (1.4 miles away, based in West Caldwell, 4.5 stars from 6,455 reviews, lists Saturday hours); Handler Appliance Inc (6.5 miles away, based in Wayne, 4.9 stars from 1,469 reviews, lists Saturday hours); Sears Appliance Repair (5.5 miles away, based in Parsippany, 4.6 stars from 197 reviews, lists Saturday hours).
Know Your Samsung Washer
How Samsung Washers Are Built
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Loud banging, shaking or walking during the spin
- Washer will not start or the lid or door stays locked
- Water left in the drum after the cycle
How a Washer Service Call Usually Goes in Caldwell
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Where the washer drains (standpipe or laundry sink)
Local Notes for Caldwell
Most washer calls in Caldwell come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
How to Choose a Washing Machine Technician Near Caldwell
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Caldwell, NJ
Do you work for Samsung?
What should I do about a Samsung error code?
How do I get rid of a washer mildew smell?
What stops a washer from spinning?
More Washing Machine Repair in Caldwell, NJ
Samsung Washer Repair Near Caldwell
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.