Samsung owners in New Albany usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving New Albany, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near New Albany
Our data shows 19 appliance repair companies inside a 60-mile radius of New Albany. Other nearby bases include Oxford (4), Ripley (3), and Collierville (3). The farthest listed company is about 56 miles out. None of the repair companies near New Albany name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: Refrigeration Service, around 16.7 miles out. The 18 rated companies in range average 4.5 stars. Because the nearest shops are farther out, ask each company whether New Albany is inside its regular service area.
Companies are shown by relevance and distance from New Albany. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention washer work | 6 |
|---|---|
| Distance to the three closest (mi) | 16.7, 17.0, 17.0 |
| Mention Samsung | 0 |
| Listing Saturday hours | 9 |
| Companies within 60 miles | 19 |
| With 4.5+ stars and at least 10 reviews | 9 |
The leading options for New Albany are Sears Appliance Repair (29.4 miles away, based in Oxford, 4.7 stars from 101 reviews, lists Saturday hours); Sears Appliance Repair (17.0 miles away, based in Ripley, 4.8 stars from 118 reviews, lists Saturday hours); Sears Appliance Repair (53.8 miles away, based in Collierville, 4.6 stars from 466 reviews, lists Saturday hours); Sears Appliance Repair (41.6 miles away, based in Corinth, 4.6 stars from 40 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- An error code on the display
- Water on the floor under or in front of the washer
- Musty or mildew smell from the drum or door seal
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Laundry Notes for New Albany, MS
Most washer calls in New Albany come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Mississippi's State Board of Contractors has no appliance repair classification; it licenses mechanical, HVAC and plumbing contractors, with residential mechanical and plumbing subcontractors required to hold a license. Source: MSBOC: Classifications
In Mississippi, you can check a license with the MSBOC Check A License or report a problem to the Mississippi Attorney General's Office, Consumer Protection Division.
Before You Book in New Albany
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Can you give a written estimate before ordering parts?
Samsung Washer Repair FAQs: New Albany, MS
How do I find a technician who knows Samsung washers?
Why does my front-load washer smell?
What should I do about a Samsung error code?
Other Washer Repair in New Albany
Samsung Washer Repair Near New Albany
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.