Samsung owners in Okemos usually want two things from a repair company: experience with the brand and quick access to parts. The Okemos list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Okemos
13 repair companies serve Okemos from within 30 miles. Other nearby bases include Lansing (5), Howell (2), and Holt (1). Distances run up to about 29 miles. The closest is Sears Appliance Repair, about 5.1 miles away. No company within 90 miles of Okemos mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 12 rated companies, the average public rating is 4.2 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 0 |
|---|---|
| Distance to the three closest (mi) | 5.1, 5.2, 5.8 |
| Repair companies inside 30 miles | 13 |
| Open on Saturdays (per listing) | 9 |
| With 4.5+ stars and at least 10 reviews | 3 |
| Name washers or washing machines in their listing | 4 |
Closest matches for Okemos: Lane’s Appliance Sales and Service (5.2 miles away, based in Lansing, 4.8 stars from 1,676 reviews, lists Saturday hours); Sears Appliance Repair (5.1 miles away, based in Lansing, 4.3 stars from 311 reviews, lists Saturday hours); Shaw's Appliance Service - Servicing Dansville, Mason, Leslie, Holt, Lansing and East Lansing (9.3 miles away, based in Mason, 4.0 stars from 26 reviews); Sears Appliance Repair (28.8 miles away, based in Howell, 4.4 stars from 128 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Symptoms and First Checks
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water on the floor under or in front of the washer
- Loud banging, shaking or walking during the spin
- Washer fills slowly, will not fill, or keeps filling
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
Around Okemos
Most washer calls in Okemos come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
Before You Book in Okemos
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Okemos, MI
Why does my Samsung washer show an error code?
How do I find a technician who knows Samsung washers?
Why is my washer leaking?
Related Repair Pages for Okemos
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.