Samsung owners in Arbutus usually want two things from a repair company: experience with the brand and quick access to parts. The Arbutus list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Arbutus
Within 30 miles of Arbutus there are 40 appliance repair companies in our data. The rest are spread across Baltimore (17), Columbia (6), and Glen Burnie (3). None of the repair companies near Arbutus name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is Bowman Appliances, about 1.0 miles away. The 36 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Arbutus. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Open on Saturdays (per listing) | 38 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Mention Samsung | 0 |
| Three nearest companies, miles away | 1.0, 3.5, 3.6 |
| Name washers or washing machines in their listing | 14 |
| Appliance repair companies in range (30 mi) | 60 |
At the top of the Arbutus list: Mr. Appliance of Howard County (7.0 miles away, based in Ellicott City, 4.7 stars from 1,049 reviews, lists Saturday hours); NT Appliances Repair Service (10.6 miles away, based in Randallstown, 4.9 stars from 83 reviews, lists Saturday hours); All-Star Appliance Repair Baltimore (9.9 miles away, based in Baltimore, 4.7 stars from 1,459 reviews, lists Saturday hours); Dr Appliance Repair - Pasadena (9.5 miles away, based in Pasadena, 5.0 stars from 18 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer fills slowly, will not fill, or keeps filling
- An error code on the display
- Musty or mildew smell from the drum or door seal
What Gets Fixed on a Arbutus Washer Call
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- How old the washer is
- Any error code shown on the display
Around Arbutus
Most washer calls in Arbutus come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Maryland does not issue a separate appliance repair license; the Maryland Board of Plumbing licenses plumbers, natural gas fitters and propane gas fitters, whose trades cover gas connections. Source: License Requirements - Maryland Board of Plumbing (Maryland Department of Labor)
In Maryland, you can check a license with the Maryland Department of Labor occupational license search (Board of Plumbing) or report a problem to the Maryland Attorney General, Consumer Protection Division.
Before You Book in Arbutus
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Arbutus, MD
Should I repair or replace my Samsung washer?
Do you work for Samsung?
Why is my washer leaking?
Why does my front-load washer smell?
More Washing Machine Repair in Arbutus, MD
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.