A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Derby
Our data shows 40 appliance repair companies inside a 30-mile radius of Derby. The rest are spread across Wichita (32), Haysville (1), and Andover (1). The farthest listed company is about 22 miles out. Nearest on the list: City Wide Appliance Repair Masters, around 5.3 miles out. No company within 90 miles of Derby mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 19 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Derby. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Companies within 30 miles | 44 |
|---|---|
| Name washers or washing machines in their listing | 5 |
| Open on Saturdays (per listing) | 32 |
| Distance to the three closest (mi) | 5.3, 5.5, 6.8 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Mention Samsung | 0 |
First up for Derby: Mr. Appliance of Wichita (16.1 miles away, based in Park City, 4.9 stars from 1,234 reviews); Appliance Nerd (10.4 miles away, based in Wichita, 4.9 stars from 56 reviews); Sears Appliance Repair (21.7 miles away, based in Wellington, 4.6 stars from 277 reviews, lists Saturday hours); Rick's Appliance Services (9.4 miles away, based in Wichita, 4.7 stars from 664 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Washer will not spin, or clothes come out soaking wet
- Water left in the drum after the cycle
- Burning smell or a motor that hums without turning
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Local Notes for Derby
Most washer calls in Derby come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Kansas, you can report a problem to the Kansas Attorney General Public Protection Division (Consumer Protection).
How to Choose a Washing Machine Technician Near Derby
- Is your company licensed where my state requires it, and insured?
- If a part has to be ordered, how soon can you come back to finish?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Derby, KS
Should I repair or replace my Samsung washer?
Which Derby technicians work on Samsung?
Why won't my washer spin?
How do I get rid of a washer mildew smell?
Other Washer Repair in Derby
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.