A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The Star list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Star ID
Within 30 miles of Star there are 40 appliance repair companies in our data. Other nearby bases include Boise (13), Nampa (8), and Caldwell (7). Distances run up to about 14 miles. No company within 90 miles of Star mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Augurey appliance and home, about 4.7 miles away. Rated companies nearby average 4.7 stars across 39 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 19 |
|---|---|
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 32 |
| Name washers or washing machines in their listing | 11 |
| Companies within 30 miles | 51 |
| Three nearest companies, miles away | 4.7, 6.4, 6.9 |
First up for Star: Mr. Appliance of Southwest Idaho (8.4 miles away, based in Nampa, 4.9 stars from 1,198 reviews); Sears Appliance Repair (8.6 miles away, based in Nampa, 4.6 stars from 116 reviews, lists Saturday hours); Murf's Appliance Repair (10.3 miles away, based in Meridian, 4.8 stars from 69 reviews, lists Saturday hours); Western Appliance Repair (8.0 miles away, based in Boise, 4.9 stars from 95 reviews, lists Saturday hours).
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer fills slowly, will not fill, or keeps filling
- An error code on the display
- Washer will not spin, or clothes come out soaking wet
How a Washer Service Call Usually Goes in Star
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Around Star
Most washer calls in Star come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Idaho's Division of Occupational and Professional Licenses does not list appliance repair as a licensed profession; gas piping and gas appliance work falls under the state's HVAC licensing, which includes specialty licenses for those trades. Source: Is My Profession Licensed? - Idaho DOPL
In Idaho, you can check a license with the Idaho DOPL Search for a License or Registration or report a problem to the Idaho Attorney General Consumer Protection Division.
Before You Book in Star
- What is the service call or diagnostic fee, and is it applied to the repair?
- How often do you repair Samsung washers, and how quickly can you get parts?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Star, ID
Is my Samsung washer worth repairing?
Why won't my washer spin?
Where is the water under my washer coming from?
Which Star technicians work on Samsung?
Related Repair Pages for Star
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.