If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Knoxville list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Who Works on Samsung Washers Near Knoxville
Our data shows 34 appliance repair companies inside a 60-mile radius of Knoxville. Other nearby bases include Des Moines (11), Urbandale (5), and Newton (2). Distances run up to about 55 miles. None of the repair companies near Knoxville name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Sears Appliance Repair is the nearest, roughly 22.6 miles from Knoxville. The 32 rated companies in range average 4.4 stars. Because the nearest shops are farther out, ask each company whether Knoxville is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 7 |
|---|---|
| Open on Saturdays (per listing) | 26 |
| Three nearest companies, miles away | 22.6, 24.2, 26.6 |
| Mention washer work | 8 |
| Mention Samsung | 0 |
| Appliance repair companies in range (60 mi) | 34 |
First up for Knoxville: Sears Appliance Repair (22.6 miles away, based in Oskaloosa, 4.6 stars from 54 reviews, lists Saturday hours); Sears Appliance Repair (31.4 miles away, based in Des Moines, 4.4 stars from 117 reviews, lists Saturday hours); Westside Appliance Repair (39.6 miles away, based in Urbandale, 4.6 stars from 774 reviews); Sears Appliance Repair (37.8 miles away, based in Des Moines, 4.2 stars from 62 reviews, lists Saturday hours).
Know Your Samsung Washer
What a Samsung Washer Technician Deals With
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung Washer Symptoms and First Checks
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Loud banging, shaking or walking during the spin
- Washer will not start or the lid or door stays locked
- Water on the floor under or in front of the washer
What a Washing Machine Technician Checks
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Any error code shown on the display
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
What Knoxville Owners Should Know
Most washer calls in Knoxville come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Iowa does not issue a general appliance repair technician license; the Plumbing and Mechanical Systems Board licenses plumbing, HVAC, refrigeration and hydronic work, and state law carves out a special restricted license only for utility employees who repair appliances. Source: Iowa Code Chapter 105, Plumbers, Mechanical Professionals, and Contractors
In Iowa, you can check a license with the Iowa DIAL Find a Record or License (Plumbing & Mechanical Systems Board public search) or report a problem to the Iowa Attorney General Consumer Protection Division.
Before You Book in Knoxville
- Is your company licensed where my state requires it, and insured?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Knoxville, IA
Why does my Samsung washer show an error code?
Is this Samsung customer service?
How do I find a technician who knows Samsung washers?
Should I repair or replace my Samsung washer?
Other Washer Repair in Knoxville
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.