A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The New London list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near New London
Within 30 miles of New London there are 18 appliance repair companies in our data. 2 of them are based in New London itself, and other nearby bases include Westerly (5), Greenport (2), and East Hampton (2). Distances run up to about 29 miles. None of the repair companies near New London name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. BJ Appliance Service is the nearest, roughly 0.5 miles from New London. The 16 rated companies in range average 4.7 stars.
Companies are shown by relevance and distance from New London. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Distance to the three closest (mi) | 0.5, 0.9, 2.5 |
|---|---|
| Mention Samsung | 0 |
| Mention washer work | 4 |
| Rated 4.5 stars or higher (10+ reviews) | 6 |
| Listing Saturday hours | 9 |
| Companies within 30 miles | 18 |
At the top of the New London list: Keith's Appliances (7.2 miles away, based in Mystic, 4.9 stars from 1,021 reviews, lists Saturday hours); Sears Appliance Repair (2.5 miles away, based in Waterford, 4.8 stars from 291 reviews, lists Saturday hours); Wickford Appliance Sales & Service (14.7 miles away, based in Westerly, 4.9 stars from 947 reviews, lists Saturday hours); BJ Appliance Service (0.5 miles away, 5.0 stars from 1 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Grinding or roaring noise that rises with spin speed
- Burning smell or a motor that hums without turning
- Washer fills slowly, will not fill, or keeps filling
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
- Where the washer drains (standpipe or laundry sink)
Laundry Notes for New London, CT
Most washer calls in New London come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Connecticut's Department of Consumer Protection does not list a separate appliance repair license; work on gas piping, approved gas appliances and refrigeration systems falls under its heating, piping and cooling license categories. Source: Heating Piping and Cooling License Types and Scope of Work (CT Department of Consumer Protection)
In Connecticut, you can check a license with the CT Department of Consumer Protection: Verify a License or report a problem to the Connecticut Department of Consumer Protection.
Questions to Ask a New London Washer Technician
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: New London, CT
Why won't my washer spin?
How do I find a technician who knows Samsung washers?
Do you work for Samsung?
Where is the water under my washer coming from?
Other Washer Repair in New London
Samsung Washer Repair Near New London
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.