If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Thousand Palms
Within 30 miles of Thousand Palms there are 40 appliance repair companies in our data. 2 list an address in Thousand Palms, and the rest are spread across Palm Desert (11), Palm Springs (11), and Indio (6). Distances run up to about 12 miles. None of the repair companies near Thousand Palms name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: Thousand Palms Appliance Repair Tech, around 2.1 miles out. Rated companies nearby average 4.7 stars across 28 businesses.
Companies are shown by relevance and distance from Thousand Palms. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| With 4.5+ stars and at least 10 reviews | 16 |
|---|---|
| Name washers or washing machines in their listing | 13 |
| Listing Saturday hours | 28 |
| Companies within 30 miles | 46 |
| Three nearest companies, miles away | 2.1, 2.6, 4.2 |
| Mention Samsung | 1 |
First up for Thousand Palms: Sears Appliance Repair (6.7 miles away, based in Palm Desert, 4.4 stars from 523 reviews, lists Saturday hours); Multi Appliance Repair - Palm Springs, CA (8.3 miles away, based in Palm Springs, 4.6 stars from 326 reviews, lists Saturday hours); A To Z Appliance Repair (10.0 miles away, based in Palm Springs, 4.6 stars from 66 reviews); Synergy Appliance Repair (4.8 miles away, based in Palm Desert, 5.0 stars from 125 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Loud banging, shaking or walking during the spin
- Washer fills slowly, will not fill, or keeps filling
- Burning smell or a motor that hums without turning
How a Washer Service Call Usually Goes in Thousand Palms
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- How old the washer is
- Any error code shown on the display
Local Notes for Thousand Palms
Most washer calls in Thousand Palms come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
How to Choose a Washing Machine Technician Near Thousand Palms
- How often do you repair Samsung washers, and how quickly can you get parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Thousand Palms, CA
What should I do about a Samsung error code?
Should I repair or replace my Samsung washer?
Why is my washer leaking?
Other Washer Repair in Thousand Palms
Samsung Washer Repair Near Thousand Palms
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.