A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The Mountain View list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Mountain View
We found 40 appliance repair companies within 30 miles of Mountain View. 16 of them are based in Mountain View itself, and the rest are spread across Sunnyvale (11), Palo Alto (7), and Los Altos (5). Distances run up to about 4 miles. The closest is Spark Appliance Repair, about 0.2 miles away. None of the repair companies near Mountain View name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The 25 rated companies in range average 4.9 stars.
Companies are shown by relevance and distance from Mountain View. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Appliance repair companies in range (30 mi) | 60 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Name washers or washing machines in their listing | 6 |
| Open on Saturdays (per listing) | 38 |
| Distance to the three closest (mi) | 0.2, 0.3, 0.5 |
| Mention Samsung | 0 |
At the top of the Mountain View list: Your Appliance, Refrigeration & HVAC repair (0.9 miles away, 5.0 stars from 68 reviews, lists Saturday hours); ZR Master Appliance Repair & HVAC (0.3 miles away, 5.0 stars from 19 reviews, lists Saturday hours); Cox Appliance Experts - Mountain View (0.8 miles away, 5.0 stars from 5 reviews, lists Saturday hours); Appliance ProCare — Repair Service in Palo Alto (3.7 miles away, based in Palo Alto, 4.3 stars from 42 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Washer fills slowly, will not fill, or keeps filling
- Water on the floor under or in front of the washer
- Water left in the drum after the cycle
What Gets Fixed on a Mountain View Washer Call
Care Samsung Recommends for Its Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
Local Notes for Mountain View
Most washer calls in Mountain View come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Washer Repair Company in Mountain View
- If a part has to be ordered, how soon can you come back to finish?
- If the washer is leaking, will you find where the water starts before quoting a part?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Mountain View, CA
Should I repair or replace my Samsung washer?
Which Mountain View technicians work on Samsung?
Where is the water under my washer coming from?
Do you work for Samsung?
Other Washer Repair in Mountain View
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.