If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Hillsborough list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Hillsborough
40 repair companies serve Hillsborough from within 30 miles. 1 of them are based in Hillsborough itself, and other nearby bases include San Mateo (17), Burlingame (12), and Belmont (5). Distances run up to about 5 miles. No company within 90 miles of Hillsborough mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Pro Burlingame Appliance Repair Co, about 1.4 miles away. The 32 rated companies in range average 4.6 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 1.4, 1.5, 1.5 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 16 |
| Mention Samsung | 0 |
| Name washers or washing machines in their listing | 10 |
| Open on Saturdays (per listing) | 44 |
| Companies within 30 miles | 60 |
The leading options for Hillsborough are Commercial Home Products (1.7 miles away, based in San Mateo, 5.0 stars from 188 reviews, lists Saturday hours); Delta High End Appliance Repair (2.9 miles away, based in San Mateo, 4.9 stars from 162 reviews, lists Saturday hours); Appliance Repair (2.5 miles away, based in Burlingame, 4.7 stars from 141 reviews); UsProRepair (3.5 miles away, based in Millbrae, 5.0 stars from 110 reviews, lists Saturday hours).
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Burning smell or a motor that hums without turning
- Grinding or roaring noise that rises with spin speed
- Musty or mildew smell from the drum or door seal
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
What Hillsborough Owners Should Know
Most washer calls in Hillsborough come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Washer Repair Company in Hillsborough
- If a part has to be ordered, how soon can you come back to finish?
- If the washer is leaking, will you find where the water starts before quoting a part?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Hillsborough, CA
Do you work for Samsung?
Which Hillsborough technicians work on Samsung?
Is my Samsung washer worth repairing?
Why does my front-load washer smell?
More Washing Machine Repair in Hillsborough, CA
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.