A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The Sterling list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Sterling AK
Our data shows 11 appliance repair companies inside a 60-mile radius of Sterling. The rest are spread across Anchorage (10) and Soldotna (1). The farthest listed company is about 57 miles out. Nearest on the list: Tims Appliance Repair and Service, around 9.8 miles out. No company within 90 miles of Sterling mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 9 rated companies in range average 4.0 stars. Sterling is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention washer work | 4 |
|---|---|
| Distance to the three closest (mi) | 9.8, 52.5, 53.0 |
| Mention Samsung | 0 |
| With 4.5+ stars and at least 10 reviews | 4 |
| Open on Saturdays (per listing) | 7 |
| Companies within 60 miles | 11 |
First up for Sterling: Mr. Appliance of Anchorage (53.6 miles away, based in Anchorage, 4.8 stars from 438 reviews); Reliable Appliance (53.0 miles away, based in Anchorage, 4.7 stars from 1,283 reviews, lists Saturday hours); Miller Appliance Repair of Anchorage (52.5 miles away, based in Anchorage, lists Saturday hours); Tims Appliance Repair and Service (9.8 miles away, based in Soldotna, 2.6 stars from 18 reviews).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Common Samsung Washer Problems
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Musty or mildew smell from the drum or door seal
- Water left in the drum after the cycle
- Washer will not spin, or clothes come out soaking wet
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
- Where the washer drains (standpipe or laundry sink)
What Sterling Owners Should Know
Most washer calls in Sterling come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Alaska has no separate appliance repair license category; its certificates of fitness and contractor licenses cover plumbing, gas piping, electrical and construction work rather than appliance repair itself. Source: Mechanical Inspection - License Requirements (Alaska DOLWD)
In Alaska, you can check a license with the Alaska Division of Corporations, Business and Professional Licensing - License Search or report a problem to the Alaska Department of Law, Attorney General's Consumer Protection Unit.
Hiring a Washer Repair Company in Sterling
- Do you work on front-load and top-load washers, or only one type?
- If a part has to be ordered, how soon can you come back to finish?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Sterling, AK
Why does my front-load washer smell?
How do I find a technician who knows Samsung washers?
Why is my washer leaking?
More Washing Machine Repair in Sterling, AK
Samsung Washer Repair Near Sterling
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.